Need a hand? We're on it.
Reach a real San Diego technician — no phone trees, no offshore queues. Here's how to get help fast.
Email support
Send us the details and we'll jump on it. Great for non-urgent issues.
[email protected]How remote sessions work
Remote sessions are invitation-only. There is no public join button on this site. When you're already talking with us, we send a secure link so we can help on your screen.
- Call or email the helpdesk so a technician is on the line with you.
- We'll text or email a secure, one-time remote support link for this session.
- Open the link, allow the prompt if your browser asks, and stay on the call while we fix it.
Don't have a link yet? Start with a call or email and we'll take it from there.
What to include
A few details up front means we can fix things faster. When you reach out, try to include:
Your name and company
The device or system affected
What you were doing when it happened
Any error message (a screenshot helps)
How urgent it is, and the best way to reach you
Not a client yet?
If your current IT leaves you waiting, let's fix that. Book a free 15-minute call and see what real local support feels like.
Rather not book? Send your details and we'll reply by email — or call (888) 619-0741.
