Pricing
Start with a Support Plan
Personalize your stack by selecting your own addons!
Choose from a variety of options to tailor the perfect solution for your business.
Bronze
For small businesses.- What’s included :
- Operating System & Hardware Support
- 24-hour SLA
- Premium support
not per site.
Silver
For growing businesses.- What’s included :
- Operating System & Hardware Support
- 4-hour SLA
- Premium support
Prices are per workstation/computer,
not per site.
Gold
For critical operations- What’s included :
- Operating System & Hardware Support
- 1-hour SLA
- Premium support
not per site.
Need assistance?
help you determine what works best for you!
faq
Need Help? Get Answers Here!
Find quick answers to your most common questions. If you need more details, we’re here to assist you!
KeyMSP, founded in June 2019 by Brett Kline and Randy Biehl, is a locally owned and operated Managed Service Provider right here in San Diego, California. We are committed to providing personalized, proactive, and reliable IT solutions. Being local means we understand the unique challenges and opportunities for San Diego businesses. We aim to be more than just a vendor; we strive to be your trusted IT partner, helping your business leverage technology for growth and efficiency.
Transparency in billing is crucial to us. Your service agreement will clearly detail all included services and the associated monthly costs. Any services or projects outside this defined scope will be discussed, quoted, and require your approval before any charges are incurred. We strive for no surprises on your invoice.
Debbie RodriguezJune 11, 2024 I greatly appreciate the quick attention I get with my computer needs from these guys! Nirvana MartinezJune 7, 2024 Erick helped set up what needed to be set up and he did it fast and well and straight forward. toopen videoApril 24, 2024 I've used KeyMSP for over 10 years and I've always been impressed by their quick response and helpfulness in all technical areas regarding my computer and network security. Thank you! Colleen KellyApril 9, 2024 I recently had the pleasure of receiving tech support from Erick, who is one of the Key MSP team members and I must say, it was an exceptional experience from start to finish. From the moment I reached out for assistance to the resolution of my issue, every interaction was marked by professionalism, efficiency, and expertise. Erick’s customer service was incredibly courteous and attentive. He patiently listened to my problem, asked relevant questions to understand the issue fully, and assured me that they would do everything possible to resolve it promptly. I never felt left in the dark or unsure of what steps were being taken to address my concern. The problem was resolved swiftly and effectively, exceeding my expectations. I was impressed by the professionalism and dedication Erick displayed. His commitment to customer satisfaction, coupled with their technical expertise, sets a benchmark for excellence in the industry. I would highly recommend their services to anyone in need of reliable and efficient tech support! Yolanda MartinezApril 2, 2024 The techs are very knowledgeable, answer all my questions, they have flexible times. They always explain the matter we are working on. Thank you so much. Janelle PriettoMarch 29, 2024 Our old IT Company was going out of business and recommended Key MSP as a replacement upon their closure. Naturally, we were hesitant about making a switch but have been pleasantly surprised. Randy and his team have been exceptional since day one and don’t miss a beat. Happy to say that this switch was something we didn’t know we needed and has done nothing but benefit our company. Melissa MossinghoffMarch 28, 2024 The Techs here are always super helpful & prompt here. I highly recommend KeyMSP for your tech needs! Reyna MartinezMarch 25, 2024 I had the pleasure of asking Brett, Randy, and Eric for help on multiple occasions. Each thoroughly observes the problem, helps solve the issues, offers alternative solutions, and is very dedicated to completing the process.
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