IT Made Simple

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Colleen Kelly 
 
April 9, 2024
 
 
  
I recently had the pleasure of receiving tech support from Erick, who is one of the Key MSP team members and I must say, it was an exceptional experience from start to finish. From the moment I reached out for assistance to the resolution of my issue, every interaction was marked by professionalism, efficiency, and expertise.

Erick’s customer service was incredibly courteous and attentive. He patiently listened to my problem, asked relevant questions to understand the issue fully, and assured me that they would do everything possible to resolve it promptly. I never felt left in the dark or unsure of what steps were being taken to address my concern.

The problem was resolved swiftly and effectively, exceeding my expectations. I was impressed by the professionalism and dedication Erick displayed. His commitment to customer satisfaction, coupled with their technical expertise, sets a benchmark for excellence in the industry. I would highly recommend their services to anyone in need of reliable and efficient tech support!
  
 
  
 
 
 
  
 
 
 Yolanda Martinez 
 
April 2, 2024
 
 
  
The techs are very knowledgeable, answer all my questions, they have flexible times. They always explain the matter we are working on. Thank you so much.
  
 
  
 
 
 
  
 
 
 Janelle Prietto 
 
March 29, 2024
 
 
  
Our old IT Company was going out of business and recommended Key MSP as a replacement upon their closure. Naturally, we were hesitant about making a switch but have been pleasantly surprised. Randy and his team have been exceptional since day one and don’t miss a beat. Happy to say that this switch was something we didn’t know we needed and has done nothing but benefit our company.
  
 
  
 
 
 
  
 
 
 Melissa Mossinghoff 
 
March 28, 2024
 
 
  
The Techs here are always super helpful & prompt here. I highly recommend KeyMSP for your tech needs!
  
 
  
 
 
 
  
 
 
 Reyna Martinez 
 
March 25, 2024
 
 
  
I had the pleasure of asking Brett, Randy, and Eric for help on multiple occasions. Each thoroughly observes the problem, helps solve the issues, offers alternative solutions, and is very dedicated to completing the process.
  
 
  
 
 
 
  
 
 
 Rilma Novelo 
 
March 20, 2024
 
 
  
Key MSP was very helpful with my issue and response time was quick.
  
 
  
 
 
 
  
 
 
 Colleen Kelly 
 
March 14, 2024
 
 
  
I recently had a great experience with a Tech Support customer service rep and wanted to ensure they were recognized.  He was polite, professional, knowledgeable, and communicated clearly with a positive attitude. I'm not the most technologically savvy, so it makes a difference for me to learn how to navigate multiple computer systems when the directions and communication are delivered in a very friendly and approachable environment. He walked me through all the different updates made and showed me how to submit a support request ticket if needed. The company's tech support team is incredibly responsive and sets you up for success no matter the situation.

A huge THANK YOU to Erick for being a great representation of your company and what it means to provide value to your customers at Key MSP.
  
 
  
 
 
 
  
 
 
 Brett Giles 
 
March 13, 2024
 
 
  
Shoutout to the amazing crew at KeyMSP! They've seriously leveled up our tech game. They've made our lives way easier. Plus, they're always ahead of the curve and have this knack for making IT stuff not so scary. Huge thanks to them for keeping us safe and running smoothly. Thank you!
  
 
  
 
 
 
  
 
 
 Athena Assalone 
 
March 8, 2024
 
 
  
KeyMSP and Randy are the best!! They are always super helpful, respond quickly, and help with any issue they can. My company uses them and we all love it. We never have to worry about any IT issue because they always have us covered. Also Randy is one of the nicest people around!! 10/10 would recommend to anyone :)